Resort Policies

Resort Policies

2020 Prime Season runs from June 19th to September 7th

Please Note: Thunderbird Bungalows is a family-friendly resort and no loud partying will be tolerated.

OFFICE HOURS: 10:00 am to 6:00 pm

Please notify our office if you are going to be arriving later than 6:00 pm to make arrangements for your later arrival.

CHECK-IN/CHECK-OUT TIMES: Check-in is 4:00 PM, Check-out is 11:00 AM – No early check-ins or late check-outs can be offered during our prime season, please do not arrive prior to 4:00 PM for check-in.

QUIET HOURS: 11:00 PM to 8:00 AM – No outside music or loud noise permitted between these hours.

CANCELLATION POLICY:

High-Season Bookings – 60 day cancellation policy – full refund of deposit less $50 administration fee per cabin cancelled – June 19th to September 7th

Low Season Bookings – 14 day cancellation policy – full refund of deposit less $50 administration fee per cabin cancelled

No refunds will be made after check-in has taken place

CABIN OCCUPANCY

Maximum guest occupancy for cabin must not be exceeded and number of guests must be registered at time of booking.  Any extra guests may be asked to leave.  One extra guest may be permitted in select 2-bedroom cabins for an additional guest fee of $15/night and must be registered at the time of booking.

1-bedroom cabin – sleeps 2 guests

2-bedroom cabins – sleeps 4 guests

3-bedroom cabins – Sleeps 6 guests (maximum 4 adults)

SMOKING

No smoking or vaping permitted inside the cabins or in common areas i.e. pool, playground, courtyard, etc.

Smoking inside cabins will result in a $250 charge.

NO CANNABIS PERMITTED ON RESORT PROPERTY!

SWIMMING POOL

The swimming pool operates mid-June to mid-September and is weather permitting.

No smoking, pets, chewing gum, sunflower seeds or glassware inside the pool area.

No life-guard on duty.  You are responsible for your children’s and own safety.

Children under the age of 12 must be supervised by an adult.

No large pool floats permitted.

Only registered guests of Thunderbird Bungalows are permitted in the pool area.

Please observe the posted pool rules.

FIREPITS:

We sell split firewood on-site for $8/bag (cash only).  We do not permit any bulk deliveries of wood to the resort.

It is unlawful to bring outside firewood into Riding Mountain National Park or to chop down trees or branches within the Park.  Doing so could result in a fine.

Fires must be supervised at all times and completely extinguished if leaving the site.

No chopping of firewood on resort property.

PARKING:

3 bedroom cabins have 2 parking spots per cabin

1 and 2 bedroom cabins have 1 parking spot per cabin

Small trailers may be permitted, please ask first.

Extra parking is available on the street.

HOUSEKEEPING:

All cabins are cleaned and ready for guests at check-in, we do not provide daily housekeeping services.

Guests are expected to leave their cabin tidy upon check out.  To avoid a $100 cleaning fee, all dishes are to be washed, dried and put away, spills wiped up, bbq grills scraped, and garbage is to be disposed of in the bins located in the back lanes.

PET POLICY:

Dogs only are allowed, with permission, in our two pet-friendly cabins – #22 and #23.

We charge a $20/day or $100/week pet fee per pet. Maximum of 2 pets allowed per cabin.

Pets are not permitted in the main courtyard area of the resort (across the lane) at any time, including the playground and pool area, or at any other non-designated pet-friendly cabin.

Pet droppings must be picked up by the pet owners immediately and disposed of in the outdoor trash bins located in the back lanes.

Pets are not to be left outside unattended or alone in the cabins unkennelled.

Pets are not allowed on furniture or beds.

Uncontrolled barking, at any time, inside or outside the cabins, will not be tolerated.

For the safety of our guests, pet owners must be in control of their pets at all times.

OTHER:

For guest safety, please no riding bikes through the main courtyard, playground and common areas of the resort.

Please do not break branches off of the trees.

For the enjoyment of all guests please do not dispose of cigarette butts, sunflower/nut shells or garbage on the ground.

Bikes are not to be stored inside the cabins, on decks or leaning against exterior cabin walls.  Bikes may be chained to outside deck posts.

No gazebos, kitchen tents, camping tents, tarps or other removable structures permitted.

Thank you for your understanding.

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